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Welcome to VetSage Animal Health. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. General Information

This website is operated by VetSage Animal Health. Throughout the site, the terms “we”, “us”, and “our” refer to VetSage Animal Health.

By visiting our website and/or purchasing products from us, you engage in our service and agree to be bound by these Terms of Service, including all policies referenced herein.

2. Eligibility to Use

By using this website, you confirm that:

  • You are at least 18 years old
  • You are legally capable of entering into binding agreements
  • You will use the website only for lawful purposes

3. Product Information

We strive to ensure that all product descriptions, images, pricing, and other information displayed on the website are accurate and up to date. However:

  • Product packaging may vary from images shown
  • Minor differences in color or appearance may occur
  • We reserve the right to update product details without prior notice

Our products are intended for animal and livestock use only.

4. Orders & Payments

By placing an order, you agree that:

  • All information provided is accurate and complete
  • Payments must be completed before order processing
  • We reserve the right to refuse or cancel any order at our discretion

Orders may be cancelled due to:

  • Product unavailability
  • Incorrect pricing
  • Suspected fraudulent activity
  • Incomplete customer information

5. Shipping & Delivery

We currently provide delivery services within India only.

Estimated delivery timelines may vary depending on:

  • Customer location
  • Courier availability
  • Public holidays or unforeseen circumstances

We are not responsible for delays caused by third-party shipping providers.

6. Return & Refund Policy

Returns and refunds are governed by our Return & Refund Policy. Customers may request returns within the specified return period subject to eligibility conditions.

7. Intellectual Property

All website content including:

  • Logos
  • Product images
  • Graphics
  • Text
  • Designs
  • Branding materials

are the intellectual property of VetSage Animal Health and may not be copied, reproduced, or distributed without written permission.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to the website
  • Distribute harmful software or malicious content
  • Misuse product information or website materials

Any violation may result in termination of access to our services.

9. Limitation of Liability

VetSage Animal Health shall not be liable for:

  • Indirect or consequential damages
  • Losses arising from misuse of products
  • Delays or interruptions beyond our control
  • Technical issues affecting website access

Customers are advised to use animal health products responsibly and as directed.

10. Privacy Policy

Your use of this website is also governed by our Privacy Policy regarding the collection and use of customer information.

11. Changes to Terms

We reserve the right to modify or update these Terms of Service at any time without prior notice. Continued use of the website after changes indicates acceptance of the updated terms.

12. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

13. Contact Information

For any questions regarding these Terms of Service, you may contact us:

Business Name: VetSage Animal Health

Email: biosageindia@gmail.com
Phone / WhatsApp: +91 7617000417

Business Address: Biosage Lifesciences Pvt Ltd Sector-2, 153, Saha Industrial Area Phase 2, Saha, Ambala, Haryana, 133104, India